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terms and conditions Daylesford

 

STAY LENGTHS

The minimum stay is 2 nights and 4 nights during peak seasons.

COVID-19 POLICY

See updated policy here.

DATE CHANGES AND CANCELLATIONS 

  • 100% refund for changes made at least 28 days before arrival

  • Not allowed within 28 days of arrival.

  • There will be no refunds if your stay is cut short for any reason.

EQUIPMENT AND FACILITIES PROVIDED

Guests must report any inoperative or defective equipment to the hosts on 0447466827 immediately. We will make every reasonable effort to have repairs made as soon as possible. While every attempt will be made to ensure that all the advertised equipment and appliances are in working order at the commencement of a rental period, no reduction of rent, rebate, or refund will be issued for a mechanical failure of any appliances.

 

TOILET USE

Please note a $3,000 repair and servicing charge for placing any sanitary or other products (other than toilet paper) down the toilet.

DAMAGE

Please note that you are liable for any damages caused by you or your accompanying party. This includes damage to the chalet, surrounding land, or failure to properly exit the house (e.g. failure to close windows, lock the door, turn off the gas, turn off the water etc).

CHECK IN

Check-in from 3:00 pm.

You will be given an individual access code for the onsite key lock  before arriving to allow you to enter the chalet. 

CHECK OUT

Check out is 11:00 am.

DEPARTURE

On the day of your departure, you should leave the Chalet clean and tidy with all waste removed from the house and placed in the supplied outdoor bins. Please leave and lock all doors and bifold windows behind you, after making sure that you have all your personal belongings. 

CLEANING

The property will be Covid-19 compliant cleaned prior to each guest's arrival.

If there are any cleanliness issues when you arrive, you agree to notify the hosts on 0447466827 of them as soon as possible so that appropriate action can be taken.

Before leaving, you are required to leave the property in the same clean condition that you found it , i.e. Clean any cooking utensils and tidy all mess created in or around the Chalet.

Additional fees will be charged if excess cleaning is required.

NUMBER OF GUESTS

The maximum number of guests is 6 adults.

In order to make your stay and that of other property owners in the court comfortable, peaceful and private, we have a strictly NO VISITOR policy.

MINIMUM AGE

The Wild Life Chalet  facilities are not suitable for children under the age of 12.

PETS

Unfortunately pets are NOT allowed on the property.

CONDUCT

Unruly, disruptive, destructive behaviour and criminal activity is prohibited.

INTERNET

Free Wifi is supplied.

SMOKING

Smoking is not permitted inside the Wild Life Chalet.

Smoking can be done responsibly at a minimum distance of 10 meters from the Chalet. Litter is not permitted on the land, and the guest must clean up all cigarette butts responsibly and safely. If it becomes clear that you have smoked or taken illegal substances in the chalet we will charge you a $1,500 cleaning fee.

RULES

The guest agrees to read and abide by all rules specific to their booking. These rules must be read and agreed to before booking confirmation. We will also place the rules inside the Chalet, accessible to the guest. If rules are not abided by, The host reserves the right to ask the guest to leave the property and pay for any necessary damages as a result of the guests’ disregard for these rules.

SUBSCRIPTION

By booking with Wild Life Chalet, guests also agree to subscribe to our mailing list. Guests may unsubscribe at any time.

COOKIES AND WEBSITE USAGE

When guests visit the Wild Life Cabins website, Wild Life Cabins collects standard internet log information and details of visitor behaviour patterns in order to find out the number of visitors to various parts of the site and to improve our web presence. We collect this information in a way that does not personally identify anyone. Most web browsers allow for some control of cookies through the browser settings. By visiting our website the guest agrees to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with their use of our website.

When the guest visits our website, we provide a limited license to access and use our information for personal use only. The guest is not permitted to copy, mirror, reproduce, republish or display any of the information on this website without our express prior written permission.

Wild Life Cabins takes no responsibility for the content and maintenance of privacy compliance by any website linked from or to our website. Any link on our website to another does not imply our endorsement or support of the operator of the website nor of any information, service or products which they provide.

Wild Life Cabins undertakes to take all due care with any information which the guest may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which the guest may provide to us. While we undertake to take reasonable steps to ensure the security of any information transmitted to us, it is entirely at the guest's own risk.

LIABILITY

The guest will not hold Wild Life Cabins responsible for any direct or indirect damages caused to the cabins or land as a consequence of use. This includes damages, insurance, loss due to misadventure, fire, theft, injury (whether occurring inside the cabin or on the surrounding property), and misconduct. The guest provides their guarantee that they will indemnify and hold Wild Life Cabins harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with any person accompanying the guest during their stay.

In the event that the guest fails to comply with the aforementioned Terms and Conditions, Wild Life Cabins reserves the right to ask the guest to leave the cabin and property, and the guest in question cannot request any form of compensation.

The guest, on submitting these terms and conditions, agrees to behave responsibly and correctly on behalf of their accompanying party as well as themselves and acknowledge that they and their guests will absolve Wild Life Cabins from any liability associated with the aforementioned damages or injuries. If this person, or any of the accompanying party behaves in an unsuitable and incorrect manner, Wild Life Cabins reserves the right to ask the person and their accompanying party to leave the property. Furthermore, from that moment on they will have no right to future claims or any form of compensation. Finally, the guest will lose all payments made including the rental and any extras they prepaid for. May we remind you that on booking a cabin with Wild Life Cabins you automatically accept our Terms and Conditions, which we expect you to comply with.

GENERAL STATEMENT OF CAUTION

You are responsible for your own safety.Wild Life Cabins are not liable for damage to personal property, including vehicles, due to exposure to inclement weather or rural, rugged settings. By booking with Wild Life Cabins you recognise and accept this responsibility and affirm you have these general skills.

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