terms and conditions
The minimum stay is 2 nights and 4 nights during peak seasons.
See updated policy here.
DATE CHANGES AND CANCELLATIONS
100% refund for changes made at least 28 days before arrival
Not allowed within 28 days of arrival.
There will be no refunds if your stay is cut short for any reason.
We absolutely love our native animals and plants that share our amazing property. We are very proud members of Land for Wildlife and are committed to the survival of these amazing creatures and plants.
We encourage you to enjoy the native wildlife as much as we do and take time to be still and quiet and observe these creatures in their natural habitat.
Guests are not permitted to harm the land or the natural habitat of any wildlife in any way.
Wild Life Cabins are not liable for any personal injury due to animals, wildlife, insects or bugs. The guest is expected to take necessary steps of precaution against these animals & insects.
The guest agrees to take appropriate safety measures to prevent negative interactions with wildlife in the area. This includes, but is not limited to, not engaging with wild animals, keeping food out of reach, keeping the site clean, and securing all personal items.
EQUIPMENT AND FACILITIES PROVIDED
As the Wild Life Cabins are remote and completely off-grid there is the possibility of an interruption to the facilities such as the air-conditioning, lighting, stove, toilet, shower, fridge or running water. The guest must report any inoperative or defective equipment to Wild Life Cabins immediately. We will make every reasonable effort to have repairs made as soon as possible. While every attempt will be made to ensure that all the advertised equipment and appliances are in working order at the commencement of a rental period, no reduction of rent, rebate, or refund will be issued for a mechanical failure of any appliances.
We have provided fire pits at each cabin that you can use in accordance with local fire regulations. It is your responsibility to be aware of any current fire bans (we recommend you check out the CFA website before you go).
We also provide designated firewood so please don’t collect wood from the site or cut down any trees on the property.
All campfires must be contained within the designated fire pit area and you are responsible for complying with local fire regulations and general safety considerations. If it is windy, guests must not light a fire under any circumstances.
When campfires are permitted, you must do everything you can to ensure the safe enjoyment of the campfire, and that you do not create any risks to property, people and animals.
When lighting fires you must (1) only use the designated permanently constructed fire-pit, (2) ensure there is no debris within 2m of the fire and (3) completely extinguish the fire before leaving the site or going to bed – this includes ensuring all coals and embers are completely extinguished.
Any guest who lights a fire during either a fire ban period or after they have been instructed not to by Wild Life Cabins may be removed from the property and will not be refunded any portion of their stay.
As our cabins are completely off-grid we supply compostable toilets for your convenience and comfort.
The usage instructions will be supplied and displayed in the cabins.
If you do not follow the instructions relating to the compost toilet Wild Life Cabins reserves the right to charge for any costs associated with restoring the toilet to normal operating standards. This includes (amongst other things), a $3,000 repair and servicing charge for placing any sanitary or other products (other than toilet paper) down the toilet.
Please note that you are liable for any damages caused by you or your accompanying party. This includes damage to the cabin, surrounding land, damage to or loss of animals and/or failure to properly exit the house (e.g. failure to close windows, lock the door, turn off the gas, turn off the water etc).
Check-in from 3:00 pm.
It is best to arrive before dark to familiarise yourself with the surroundings as the region does not have streetlights and it gets extremely dark at night.
You will be given an individual access code before arriving to allow you to enter the cabin using our smart lock technology.
Check out is 11:00 am.
Due to the remote location of our Wild Life Cabins, we can not offer late checkouts as our housekeepers require access to the property from 11:00am.
Your individual access code will become inactive after checkout.
On the day of your departure, you should leave the cabin clean and tidy with all waste removed from the property. Please leave and lock the door behind you, after making sure that you have all your personal belongings.
The property will be Covid-19 compliant cleaned prior to each guest's arrival.
If there are any cleanliness issues when you arrive, you agree to notify Wild Life Cabins of them as soon as possible so that appropriate action can be taken.
Before leaving, you are required to leave the property in a clean condition, i.e. take all rubbish with you, clean any cooking utensils and tidy any rubbish or unreasonable mess created in or around the Cabin.
Additional fees will be charged if waste is not removed or excess cleaning is required.
NUMBER OF GUESTS
The maximum number of guests at each cabin is 4 adults.
In order to make your stay and that of the other cabin comfortable, peaceful and private, we have a strictly NO VISITOR policy.
The Wild Life Cabins facilities are not suitable for children under the age of 12.
Due to the fragile ecosystem and native animals in this region, pets are NOT allowed on the property.
Unruly, disruptive, destructive behaviour and criminal activity is prohibited.
PHONE AND INTERNET
Neither phone reception nor internet services are provided.
Smoking is not permitted inside the Wild Life Cabins.
Smoking can be done responsibly at a minimum distance of 10 meters from the cabins. Litter is not permitted on the land, and the guest must clean up all cigarette butts responsibly and safely. If it becomes clear that you have smoked or taken illegal substances in the cabins we will charge you a $1,500 cleaning fee.
The guest agrees to read and abide by all rules specific to their booking. These rules must be read and agreed to before booking confirmation. We will also place the rules inside each Cabin, accessible to the guest. If rules are not abided by, Wild Life Cabins reserves the right to ask the guest to leave the property and pay for any necessary damages as a result of the guests’ disregard for these rules.
By booking with Wild Life Cabins, guests also agree to subscribe to our mailing list. Guests may unsubscribe at any time.
COOKIES AND WEBSITE USAGE
When guests visit the Wild Life Cabins website, Wild Life Cabins collects standard internet log information and details of visitor behaviour patterns in order to find out the number of visitors to various parts of the site and to improve our web presence. We collect this information in a way that does not personally identify anyone. Most web browsers allow for some control of cookies through the browser settings. By visiting our website the guest agrees to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with their use of our website.
When the guest visits our website, we provide a limited license to access and use our information for personal use only. The guest is not permitted to copy, mirror, reproduce, republish or display any of the information on this website without our express prior written permission.
Wild Life Cabins takes no responsibility for the content and maintenance of privacy compliance by any website linked from or to our website. Any link on our website to another does not imply our endorsement or support of the operator of the website nor of any information, service or products which they provide.
Wild Life Cabins undertakes to take all due care with any information which the guest may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which the guest may provide to us. While we undertake to take reasonable steps to ensure the security of any information transmitted to us, it is entirely at the guest's own risk.
The guest will not hold Wild Life Cabins responsible for any direct or indirect damages caused to the cabins or land as a consequence of use. This includes damages, insurance, loss due to misadventure, fire, theft, injury (whether occurring inside the cabin or on the surrounding property), and misconduct. The guest provides their guarantee that they will indemnify and hold Wild Life Cabins harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with any person accompanying the guest during their stay.
In the event that the guest fails to comply with the aforementioned Terms and Conditions, Wild Life Cabins reserves the right to ask the guest to leave the cabin and property, and the guest in question cannot request any form of compensation.
The guest, on submitting these terms and conditions, agrees to behave responsibly and correctly on behalf of their accompanying party as well as themselves and acknowledge that they and their guests will absolve Wild Life Cabins from any liability associated with the aforementioned damages or injuries. If this person, or any of the accompanying party behaves in an unsuitable and incorrect manner, Wild Life Cabins reserves the right to ask the person and their accompanying party to leave the property. Furthermore, from that moment on they will have no right to future claims or any form of compensation. Finally, the guest will lose all payments made including the rental and any extras they prepaid for. May we remind you that on booking a cabin with Wild Life Cabins you automatically accept our Terms and Conditions, which we expect you to comply with.
GENERAL STATEMENT OF CAUTION
You are responsible for your own safety and for having basic wilderness survival skills (e.g. do not approach wild animals, do not leave food out, etc. Wild Life Cabins are not liable for damage to personal property, including vehicles, due to exposure to inclement weather or rural, rugged settings. By booking with Wild Life Cabins you recognise and accept this responsibility and affirm you have these general skills.